Bridging the Trust Divide between People and Institutions

Sonce Hall, Rikli Balance Hotel

In partnership with Global Diplomacy Lab. 

Levels of trust in institutions vary across time and cultures. The 2018 Edelman TRUST BAROMETER, measuring trust across a number of institutions, sectors and geographies, reveals a world of seemingly stagnant distrust in business, government, NGOs and the media. However, trust in institutions is one of the most critical elements of healthy societies, as it matters for their legitimacy, well-being and, ultimately, stability. This is particularly relevant in periods of economic, political and social instability, when credible institutions are actually mandated to absorb shock waves. This participatory panel will seek to discuss the root causes of people’s declining trust in well-established and alternative institutions and share experiences of how this challenge is addressed in various regions and at different levels. It will also explore alternative ways of regaining trust and enhancing public engagement with institutions to bridge the gap between people and institutions.

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